Privacy Policy

We collect information you provide or generate when using Constructeams. This may include account information such as name, email address, phone number, profile photo, sign-in method, profile settings, organization or workspace details, invited team members, roles, permissions, and notification preferences.

We collect business and field-operation content you add to the services, including project records, tasks, calendar events, meetings, notes, contacts, feed posts, feed comments, daily reports, time clock entries, bid board postings, uploaded files, documents, photos, images, captions, tags, in-app search history if stored, and related metadata.

When Time Clock or geofencing features are used or enabled, we may collect location-related data such as project/job geofence settings, GPS coordinates, accuracy, geofence results, clock event timestamps, assignment information, and related audit details.

Constructeams supports uploads and attachments for project photos, documents, daily reports, calendar events, feed posts, profile photos, and related workflows. Uploaded files may include images, videos, documents, scanned PDFs, file names, file sizes, MIME types, captions, tags, and storage metadata.

If you use AI features, we may process prompts, selected project context, uploaded or attached content, AI usage events, credit balances, credit consumption, and generated outputs to provide the requested AI functionality, enforce limits, improve reliability, and maintain billing or audit records.

We use information to provide, maintain, secure, and improve Constructeams; authenticate users; support onboarding; manage organizations and permissions; deliver requested web and mobile features; process uploads; sync field activity; operate Time Clock and geofence workflows; provide AI features; show bid board activity; maintain audit logs; monitor performance; prevent abuse; and communicate service-related updates.

We may use billing, subscription, plan, seat, storage, add-on, and AI credit information to administer free and paid plans, process purchases through payment providers, enforce plan limits, provide invoices or checkout flows, and support account management.

We use contact details to send authentication links, one-time passcodes, onboarding confirmations, account notices, security notices, invitation messages, calendar or workflow messages, support responses, and service communications. We may send verification messages to confirm email addresses and phone numbers when required for account security, activation, password resets, or account changes.

If email, SMS, or push notifications are enabled, we may use your contact details, device/app information, notification preferences, and relevant workspace activity to deliver those notifications. Push notifications may depend on mobile operating system settings and app-store platform services.

By providing your phone number and using Constructeams, you consent to receive SMS messages from Constructeams related to account authentication, account access, verification, and login security (such as 2FA). Messages are only sent in response to user-initiated actions, such as requesting a login verification code.

Message frequency varies based on user activity. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP.

Constructeams does not send marketing or promotional messages via SMS. We do not sell, rent, trade, or share personal information, including phone numbers or SMS consent, with third parties or affiliates for marketing or promotional purposes.

We may use cookies and similar technologies to keep sessions active, remember preferences, protect signup and login flows, store interface choices, analyze usage patterns, and improve product experience. You can manage browser cookie settings, but some features may not function properly if cookies are disabled.

Our public website may use Vercel Analytics and Vercel Speed Insights, and our apps may record usage data, diagnostics, performance data, crash logs, device or browser information, request metadata, error logs, and security/audit events. We use this information to understand product usage, troubleshoot issues, secure the services, and improve reliability.

Paid subscriptions, add-ons, and AI credit purchases may be processed through Stripe or another payment provider. We may receive and store billing-related information such as customer identifiers, subscription status, plan selections, invoice status, checkout status, add-on quantities, renewal dates, and payment-related metadata.

Payment card numbers and other sensitive payment details are handled by the payment provider and are not intended to be stored directly by Constructeams.

When you browse, post, manage, or respond to bid board opportunities, we may collect bid board usage, saved searches, alert preferences, post content, response activity, document activity, analytics events, moderation information, and related communications.

Some bid board opportunities or links may come from external public sources or third-party sites. If you open external links or submit information to third parties, their privacy practices and terms may apply.

We may share information with trusted service providers that support hosting, databases, authentication, file storage, security, analytics, diagnostics, email, SMS, push notifications, billing, AI processing, customer support, and product operations. These providers may include services such as Supabase, Stripe, Cloudflare R2 or other storage providers, Vercel or other hosting providers, email or SMS providers, app-store platform services, analytics providers, and AI service providers.

We may also disclose information when required by law or to protect the rights, safety, and integrity of users and the platform.

We do not sell, rent, trade, or share personal information, including phone numbers or SMS consent, with third parties or affiliates for marketing or promotional purposes.

We retain information for as long as needed to provide the services, maintain account and workspace history, operate backups and audit logs, comply with legal obligations, enforce agreements, prevent abuse, and resolve disputes. Retention periods vary based on data type, account status, workspace status, plan status, and operational requirements.

Some records, such as billing history, Stripe or payment metadata, audit logs, security events, timekeeping or payroll records, legal or compliance records, offline sync metadata, fraud-prevention records, and backup copies, may be retained for longer where needed for legitimate business, legal, compliance, tax, accounting, security, or dispute-resolution purposes.

We use reasonable administrative, technical, and organizational safeguards designed to protect data, including access controls, authentication, role-based permissions, logging, and operational security practices. No system is completely secure, and we cannot guarantee absolute security.

You can update account details, profile information, notification preferences, and certain workspace content within your account, depending on your role and permissions. You may also control mobile permissions such as camera, photo library, notification, and location access through your device settings.

Where applicable law provides additional rights, you may request access, correction, deletion, export, or restriction of certain personal information. We may need to retain some information for legal, security, billing, backup, audit, dispute-resolution, or legitimate business purposes.

You may request deletion of your account and associated personal information outside the app by emailing support@constructeams.com from the email address associated with your Constructeams account. You may also use the contact form on constructeams.com and include your account email and organization or workspace name, if applicable.

Depending on your role, organization ownership, and applicable law, deletion may include account/profile information, organization membership, user-created content where deletion is appropriate, and uploaded files, photos, documents, or attachments associated with the account. Some project, workspace, timekeeping, billing, audit, security, legal, compliance, fraud-prevention, and backup records may be retained or transferred to another organization owner or administrator where appropriate.

More information is available at https://constructeams.com/delete-account. If you want to request account deletion or privacy assistance, contact support@constructeams.com.

Constructeams is intended for business use by adults and authorized business users. It is not directed to children or minors. If you believe personal information from a child has been submitted, contact support so appropriate action can be taken.

Your information may be processed in jurisdictions other than your own. Where applicable, we take reasonable steps to protect data transferred across borders.

We may update this Privacy Policy from time to time. When updates are made, the revised policy will be posted here with an updated effective date.

For questions about this Privacy Policy, contact support@constructeams.com.